How can units across Rutgers determine whether or not they are contributing substantially to the larger goals of
the university? Can RU departments, offices, and divisions find common criteria to demonstrate their value to
undergraduate students and the other communities they serve?
In the interests of forging reliable, data-driven measures to answer questions like these, the university has
developed the new Rutgers Mission Alignment, Assessment, and Planning system (MAAP). The objective of MAAP is to
clarify the contributions of various programs and units to the fulfillment of the Rutgers-New Brunswick
undergraduate educational experience mission/goals, and to facilitate and encourage assessment and alignment of
outcomes and progress toward those goals.
The MAAP system is a constructive response to the growing pressures for accountability, assessment, and
transformative change in higher education. The approach unites academic, student affairs, and administrative units
in clarifying and assessing their individual contributions to the core undergraduate education mission and goals
and creates a process for integrating a cross-campus view of these unitsí contributions to the undergraduate
The Libraries are proud to have served as a pilot participant in the new MAAP system. In spring and summer 2012,
the Libraries planning and assessment office took data from a variety of surveys and studies of the Libraries
services and matched them to criteria in the MAAP system. The resulting report highlighted the fifteen areas where
the Libraries make the strongest contributions to university missions and goals.
Brent Ruben, the co-chair of the MAAP initiative and Executive Director of the University Center for
Organizational Development and Leadership, praised the Libraries for their pioneering work in applying the MAAP
criteria to their activities. "The RU Libraries were one of the units invited to participate in the pilot phase of
the MAAP effort and their contributions to the pilot program have been exceptional," said Brent. "In a very short
time, the RU Libraries have become a model as to how to engage the MAAP system, and how to productively integrate
the framework with strategic planning and other library initiatives to create very beneficial synergies for the RU
Libraries and the university at large."
To view the Libraries MAAP matrix, which includes links to short reports on fifteen areas of service to university
missions and goals, please see:
To learn more about MAAP, please see: