News and Events: Archive:

InterLibrary Loan Service Improved,
Gives Users More Options & Control

On or about July 15, 2003, Libraries interlibrary loan (ILL) staff on all Rutgers campuses will begin changing the way they process interlibrary loan requests. This allows the Libraries to provide the following new user services:

  • The ability to query the ILL system directly about the status of your requests, and receive an email response, usually within minutes;
  • The ability to cancel an ILL request yourself, and receive an email confirmation;
  • The ability to choose the email address to which Web article delivery notices will be sent;
  • The ability to renew most ILL books yourself in SELF SERVICES in IRIS. (No more writing to Ask a Librarian!)

Books with special conditions set by the lending library (such as “in library use,” a shortened loan period, or “no renewals”) will be handled separately. ILL materials recalled by the lending library will receive a shortened recall period and must be returned within 7 days.

To benefit from these services users must have a valid library barcode and an email account registered at the Libraries.

For more information about these service improvements, please write to the Ask A Librarian service. The Ask A Librarian service is accessible from the front page of the Libraries website. The InterLibrary Loan service will be accessible from the

page of the Libraries website and from within IRIS.

Posted June 10, 2003; updated June 27, 2003