Billing

Billing Group

purpose statement, members, minutes, reports, & useful links

Policies

• Billing for Lost and Damaged Materials (rev. 10/06)
  • Charge/Fine Schedule

Procedures

• Billing for ILL and E-Z Borrow Materials [PDF]
• Delinquent Account and Collection Agency Policy and Procedures [PDF]
• Items Not Found in IRIS [PDF] [10/06]
• Guidelines for Waiving Recall Fines
• How to Fill out a "Request for Payment" (Refund) Form [PDF]
• Notices Text
• Notices Schedule
• Claims Returned Procedures
• Stacks Checks: How to Request and Respond to a Stacks Check

Training Documentation

• Billing 101 [PowerPoint]
• New Billing Features in Unicorn
• Lost Item Processing-Phase 1 [PDF] (June 15, 2004)
• Removing Holds on OVD-RECALLS [PDF] (August 27, 2004)