STAFF RESOURCES |
What happens when you have pulled a PALCI from your hold list, but when you try to process it in PALCI, it has already been shipped by another Rutgers library.
Chris Sterback explains the timing issue:
Example sequence:
| 11/30 | Hold placed by URSA |
| 12/1 6:40 | Pull list shows hold for Camden (Alex copy checked out) |
| 12/1 11:01 | Math discharges Alex copy and since URSA has hold on this one and the Camden item is still not trapped, the Alex copy becomes trapped. |
| 12/1 13:30 | Math ships PALCI loan. |
This does not happen often, but when it does happen, this is why.