STAFF RESOURCES

Library Catalog Contingency Plan Access Services



Library Catalog Down Time: Short, Unplanned,

Less than 24 Hours

Short, Unplanned,

Greater than 24 Hours, of unknown duration

Extended, Planned, with an Announced Ending Time.

[A static, search only version of the Library Catalog will be available. Signs will be made available on the RUL Staff Resources page for staff to print and post on library doors.]

USERS:

Check out books, including ILL books and books from other RU libraries.

Yes Yes Yes
Check out reserves Yes Yes Yes
Return Books Yes Yes Yes
Request and obtain a receipt for returned books Yes Yes Yes
Report books missing Yes Yes Yes
Obtain existing barcode & PIN (from AAL or at CircDesks) No No Yes
Request an ILL Yes, use online form Yes, use online form Yes, use online form
Request an E-ZBorrow (PALCI) book No No No
Request an RRS (including Recalls) No No Yes, books and articles among 3 main campuses; use paper RRS form.
Request Items be Placed on Reserve Yes, use online or paper Reserve Request form Yes, use online or paper Reserve Request form Yes, use online or paper Reserve Request form
Pay bills No No Yes
Clear an academic Hold Yes Yes Yes
Register as a borrower (Guests and Primary) Yes Yes Yes
Search the Library Catalog (catalog, reserve, ereserve, ejournals) No

(use RLIN-Eureka)

No

(user RLIN-Eureka)

Yes, in static, search only the Library Catalog
Search/Display Self Services (lib record, holds, msgs.) No No Yes, in static, search only the Library Catalog
Renew Books in the Library Catalog Self Services No No No




Library Catalog Down Time: Short, Unplanned,

Less than 24 Hours

Short, Unplanned,

Greater than 24 Hours, of unknown duration

Extended, Planned, with an Announced Ending Time.

[A static, search only version of the Library Catalog will be available. Signs will be made available on the RUL Staff Resources page for staff to print and post on library doors.]

STAFF:

Check out books, including ILLs and books from other RU libraries.

Yes, use Manual Book Charge form Yes, may use Standalone Yes, may use Standalone
Check out reserve items Yes (procedures vary by library) Yes Yes
Discharge books No No No
Issue receipts for returned books Yes, use Returned Books Receipt forms Yes, use Returned Books Receipt forms Yes, use Returned Books Receipt forms
Receive a missing book report Yes, use Missing Book forms Yes, use Missing Book forms Yes, use Missing Book forms
Give users existing barcodes & PINs No No Yes, from static, search only the Library Catalog
Receive and process an ILL request Yes Yes Yes
Receive and process an E-ZBorrow book No No No
Receive and process an RRS request (including Recall) No No Yes, books and articles among 3 main campuses; fax paper RRS forms.
Receive a request to place materials on Reserve from instructors Yes, on online or paper Reserve forms Yes, on online or paper Reserve forms Yes, on online or paper Reserve forms
Process materials for reserve and ereserve in WorkFlows No No No
Scan materials for ereserve Yes Yes Yes
Send, receive, and fill internal Requests for books for Reserve (betw RESV and RRS staff) No Yes, fax requests Yes, fax requests
Receive payment and process bills No No Yes
Remove an academic Hold Yes Yes Yes
Register a new borrower Yes, use New User Registration form Yes, use New User Registration form Yes, use New User Registration form
Search WorkFlows and Webcat (including Self Services) No No Yes, static, search only the Library Catalog
Renew books in the Library Catalog, receive a request to renew books No No No


IRIS Contingency Plan.doc [ASC, 5/23/00] Amended & Approved [PSC, 6/22/00]- revised 7/15/03; IRIS updated November 2011
 
URL: http://www.libraries.rutgers.edu/rul/staff/groups/access_serv_com/reports/iris_contingency_plan.shtml
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