Minutes of November 17, 2011 Meeting

Present:

Eric Fizur, Marc Forster, Kristen Ko, Barry Lipinski (coordinator, recorder), Jill Locascio, Mike Mansouri, Eugene McElroy, Dean Meister, Nita Mukherjee, Gillian Newton, Brian Stubbs, Joyce Watson

Excused:

Zohreh Bonianian, Maggie Harris-Clark, Shirley Lewis, Ramon Negron, Jan Reinhart

Agenda

• Group Web Page Update
• Netbook Lending—Progress Report
• Security Update
• Access Services Committee Notes
• Incident Reports
• Information Sharing

1) Group Web Update

Zohreh, Jill, Judy Gardner, and Barry met with Sam McDonald and went over the group's web page redesign. Sam was given notes about what the group needed to update in various documents. Sam has posted a DRAFT page and has pointed out what documents would be retired. He will post updated documents when they are submitted to him and will post the new web page when the group gives its OK.

2) Netbook Lending—Progress Report

Alexander Library began netbook lending on October 17, 2011; Kilmer Library began its service 17 days later on November 1, 2011. As of 1:30 pm on November 17, 2011, Alexander Library, which owns 10 netbooks (Dell Latitude 2120), had lent out 69 netbooks and Kilmer, which owns five netbooks (Dell Inspiron Duo), had lent out 77 netbooks. Posters and fliers advertising the service has helped at Kilmer Library. Many students said that they learned of the service when they saw the poster in the foyer when entering Kilmer Library.

3) Security Update

In late September, RUPD arrested a suspect in the wave of laptop thefts at Alexander Library. Since the arrest, there has not been another laptop theft at Alexander Library. There has not been a laptop reported stolen at any other New Brunswick Campus library this academic year.

4) Access Services Committee Notes

1. Bill Notices Schedule—Judy presented the CPSG's recommendation from the September meeting that lost assumed bills go out to users at 90 days overdue instead of the current schedule of 180 days. ASC, after consulting with Chris Sterback, decided to give it a try. Chris will let us know when the change will go into effect. Our reasoning for making this change is to encourage improved accountability for items that our users check out.
2. Symphony 3.4 Testing—Integrated Information Systems staff have begun to install Test WorkFlows on some of our staff computers. Group members with Test WorkFlows will be asked to participate in testing the new release, following distributed guidelines and logins for testing. The target date for signing off on the new release is December 8, 2011.
3. Connections to Relais' New Data Center—Resource Sharing coordinators and their backups will have an update for Relais installed on their PC.
4. Information Services Standards—Judy Gardner, Kristen Ko, and Michele Tokar worked on drafting an updated Information Services Standard document. The improvement in the document is in the abundance of links that take a staff member directly to the information that they need to know. A final version will be released soon.
5. Procedures Review—It is not necessary for require faculty members to produce their ID cards when checking out bookings. It is also acceptable for the faculty member to send a research assistant or student in the class to pick up the booking. ID cards are not scanned for booking checkouts. The items to be checked out are found in Display Item Bookings.

5) Incident Reports

Alexander

• Book bag containing a laptop, wallet, and keys stolen from basement atrium table when user left for several minutes to use the restroom. Alarm door facing the parking deck was found open with no alarm sounding. (Fri, 9/16/11)
• Laptop stolen from Undergraduate Reading Room cubicle when left unattended. (Sat, 9/17/11)
• Laptop stolen when left unattended from Reference Room table. (Sun, 9/18/11)
• Backpack containing two laptops reported stolen from unattended table in Reference Room. (Thurs, 9/22/11)
• Non-Rutgers user asked to leave for the day by RUPD after repeatedly disturbing students with loud talking to himself and erratic behavior. (Mon, 10/24/11)
• Two males dressed in all black steal two heavy stanchions with rope between them from the Undergraduate Reading Room and run out of the building. (Thurs, 10/27/11)
• Sink overflowing in men's restroom on 2A level floods the floor of the restroom. (Sun, 11/6/11)
• Elderly man needs assistance of EMT after getting ill carrying a portable gas tank when his car runs out of gas. He stops by the library and asks for an ambulance. (Mon 11/14/11)

Chang

• Fire alarm with Chang Library and Foran Hall goes off; cause of the alarm is unknown. (Thurs, 9/29/11)
• Water leaking from the ceiling and falling near user. (Mon, 10/10/11)

Douglass

• Student faints in the hallway on level 3; she is helped by a friend and then refuses any medical attention and is able to walk on her own. (Tues, 10/4/11)
• Fire alarm goes off and building evacuated; Fire Department says there is no emergency and someone triggered a false alarm by pulling it. (Wed, 10/19/11)
• Fire detector malfunctions and causes beeping noise in fire panel. (Tues, 11/8/11)
• Leaking sink in men's restroom on level 1 causes flooding onto restroom floor. (Wed, 11/9/11)

Kilmer

• Dust from chilled water valve replacement work activates fire alarm; building evacuated; Fire Chief and Lieutenant, who were giving a presentation in adjacent Livingston Classroom Building, arrive within three minutes; users able to return to library seven minutes later. (Mon 9/19/11)
• Intoxicated man in his mid-20s bothers other users; leaves building before RUPD arrives. (Sun, 10/2/11)

6) Information Sharing

• Brian—The bicycle rental pilot project has been popular at Alexander. The library started with five bikes and got another five. All are currently rented.
• Kristen—OIT is working with the Art Library to provide printing options.
• Mike—Users have said that they would like to have wireless available in the Physics Library.
• Dean—The Annex recently received 150 shelves of Microprints from Alexander Library.
• Joyce—Dana has a new Associate Director (Keir Reavie)
• Jill—Starting in the spring semester, e-books will be purchased for professors who request them if the e-books are available from the library vendor and are able to provide universal usage. Kilmer Reserves is using a Twitter account to alert students when a book that is in high demand becomes available.