Minutes of July 23, 2014 Meeting
- Zohreh Bonianian, Eric Fizur, Jacqueline Hutton, Barry Lipinski (coordinator, recorder), Grace McGarty, Dean Meister, Nita Mukherjee, Ramon Negron, Gillian Newton, Joann Polgar, Jan Reinhart, Jacquelyn Ridzy, Eddie Suarez, Anthony Timek, Joyce Watson
- William Bejarano, Amber Judkins, Shirley Lewis, Mike Mansouri, Eugene McElroy, Brian Stubbs
- Review of Annual Report
- Activities for 2014-2015
- Recap of Recent RUL Announcements
- Ivies+ 2014 Access Symposium at MIT Highlights
- Incident Reports
- Information Sharing
1) Review of Annual Report
The group examined its FY2014 Annual Report, which contained the following highlights:
- Text messaging notifications will be introduced to RUL users sometime in the Fall 2014 semester. Web forms need to be completed for the enhancement; more tests will be done; the T/TXT team will meet to review its duties; webpage updates will be made to “How do I…”and a news release will announce the service.
- The popularity of E-ZBorrow with our users—a quicker way to get a book than through recall—has caused recalls to decrease by 76% since 2003. In 2003, RUL sent out 27,233 recall notices. In 2014, the number of recall notices dropped to an all-time low of 6,415.
- Thirty-three laptops were stolen in FY2014 from the New Brunswick/Piscataway campus libraries, an increase of seven over the previous year. Twenty of the laptop thefts occurred in Alexander Library, eight in Kilmer Library, three in Douglass Library, one at Chang Library, and one at the Library of Science and Medicine.
- After an eye-catching theft-awareness poster created by RUL was placed in the entrance lobbies of the four largest and busiest libraries—Alexander, Kilmer, Douglass, and LSM—on April 9th, there were no reported thefts in the libraries for the next 48 days.
- One hundred incident reports were filed; more than half involved thefts (56) and one fifth (20) involved improper behavior by users.
2) Activities for 2014-2015
Barry L reported on University of Chicago’s plans to be the first university to switch to Kuali OLE by the end of the July. The
University of Chicago does not plan to use a backup system. Lehigh, a SirsiDynix library, is scheduled to start in August. Duke and
Penn are scheduled to be the next to follow then Rutgers by the beginning of 2016. This was discussed in the context of choosing
group activities to pursue. Plans now are for RUL to continue to run Symphony WorkFlows as a backup system for a year while
transitioning to Kuali OLE. We are looking forward to seeing the Kuali OLE circulation system. It is expected that its early stages
may be vanilla, not having many frills. So, it is reasonable to continue to find ways to tweak Symphony WorkFlows for circulation
improvements that can be worked on with the expertise of Integrated Information Systems. Then, we will know what enhancements we
would like to recommend for Kuali OLE.
The group will focus on the following three activities for FY2015:
- Introduce the text messaging notification enhancement
- Automate the claims return process
- Develop a billing training guide
3) Recap of Recent Announcements
The group reviewed the following recent RUL announcements:
- Marianne Gaunt’s retirement coming at the end of December
- Selection of Janet Brennan Croft as the new Head, Access & Delivery Services
- Final version of Strategic Plan released by Marianne
- Melissa Just’s meeting to kickoff RIS/New Brunswick Reorganization
- RUL Branding Assessment underway—Grace McGarty gave a report
- New RUL Help system developed by Integrated Information Systems now live
4) Ivies+ 2014 Access Services Symposium at MIT Highlights
Barry L gave a brief summary of his trip to MIT with Rose Barbalace, Stephanie Mikitish, and L M. Miller on June 12th and 13th where
they participated in the Ivies+ 2014 Access Services Symposium. Barry invited all to attend the brown bag to be held the following
day to get more lively details about the symposium.
5) Incident Reports
Since the May 22nd CPSG meeting, there have been 10 incident reports filed, three of which have happened in the new fiscal year.
Alexander Library (2)
- Community user has an asthma attack; EMT arrives. (Fri, 6/20/14)
- Bike stolen from outside bike rack. (Mon, 7/21/14)
Chang Library (2)
- Foran Hall fire alarm goes off, cause unknown; RUPD and Fire Department arrives; staff permitted to reenter 20 minutes later. (Fri, 6/13/14)
- Library loses power for approximately four minutes. (Thurs, 6/26/14)
Douglass Library (4)
- Purse containing a wallet and cell phone stolen when left unattended. (Wed, 5/28/14)
- Community user discovered by supervisor to be hiding in basement underneath stairs. (Thurs, 6/19/14)
- Library, just like Chang, loses power for approximately four minutes. (Thurs, 6/26/14)
- Library loses power, again momentarily. (Thurs, 7/17/14)
Library of Science and Medicine (2)
- Powdered instant oatmeal found on floor and in a packet tucked inside a ceiling tile on the second floor. (Sat, 6/21/14)
- Female graduate student lends her cell phone to a male in his early 20’s who says he left his cell phone somewhere in the stacks and wants to call its number to find it. Five minutes later, he returns the cell phone. Fifteen minutes later, the grad student gets a phone call from a caller saying it was her bank needing to verify information. At this point the grad student becomes suspicious and discovers that the young man she lent the phone to has stolen her bank check card from her wallet. She cancels the card but discovers that her card has already been used at the Lukoil gas station in Highland Park. RUPD will check LSM’s surveillance camera and that of the gas station. (Thurs, 7/3/14)
6) Information Sharing
Jacqueline H—Smith’s basement cleanup project continues as does the book repair project. Serials are now being handled through DTS.
Joyce W—At Dana, work is being done on the new electronic classroom which will open next semester.
Eric F—Robeson has suffered more flooding. Construction on the second floor is now slated to be completed by the middle of August.
Eddie S—At LSM, online booking for group study rooms is being tested. The Student Coordinators Group has completed videos for
student workers concerning behavior at the circulation desk.
Dean M—The Libraries Annex staff is working or summer time projects.
Anthony T—Shelving and shelf reading is being done at LSM. The electronic classroom has been out of service due to an unusual wind-
Jan R—A big change is coming in Media Services: about 3,000 videos will become available for checkout to all users. Formerly the
collection could circulate only to faculty and staff. Approximately 1,000 videos have been identified as ones frequently booked for
classes; those videos will remain restricted for check out to faculty and staff only.
Gill N—There is a new Billing/Claims Return Contacts List located in the Contacts section of the Access Services web page. Gill will
send out the link to all group members. Other Contacts lists are in the process of being updated by Michele Tokar.
Nita M—Nita volunteered to work with other staff and librarians on the Job Inventory Group of the Reorganization effort. A survey
will go out to all librarians and staff regarding job functions.
Grace M—Kilmer Library’s Reference Desk is closed for the summer. Access Services staff are making referrals when needed. The
building is still without hot water due to maintenance issues.
Jacquelyn R—Art Library’s large front window has been repaired. The Art Library, which hosts a lot of events, now has a Facebook
page. A Lego play table is coming.
Joann P—New resident fellows started in July at Robert Wood Johnson.