STAFF RESOURCES

Circulation & Public Services Group: Purpose Statement

The Circulation and Public Services Group, a subgroup of the Access Services Committee, reviews and recommends changes to RUL's circulation and public services policies and procedures, writes documentation, identifies training needs and helps train staff, and promotes excellent customer service. The group, comprised of library staff members from all three campuses, implements best practices for user registration, user record maintenance, checkout, discharge, renewal, billing, delinquent accounts and academic holds, notices, incident reports, emergency and security situations, and customer service.



Last updated: October 11, 2011
 
URL: http://www.libraries.rutgers.edu/rul/staff/groups/circ-pub-serv_group/purpose_statement.shtml
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