Minutes of Oct. 23, 1997 Meeting [SACOPS]
- Susan Beck, Ben Beede, Natalie Borisovets, Jeanne Boyle, Ellen Calhoun, Judy
Gardner (recorder), Jackie Mardikian, Ann Montanaro, Stan Nash, Penny Page, Ruth
Simmons, Thelma Tate, Harriette Hemmasi
- Copies of FY 1996 Central Electronic Resources Budget, approximately 10% of total
- Reviewed Task force on Fee-Based Educational Programs Report; V. A. And V. B referred
to ERC for comments.
- Distributed mousepads from the SCC Dedication.
- 2 PCs have been transferred from Chang to RUCS for CU-See Me videoconferencing
- Most new databases are active and appear in the alphabetical list, will be listed
under subjects soon. WAC discussing possibility of placing two buttons next to each
database, one for a description and the other to launch.
- Draft of Timetable for the Selection and Implementation of Networked Electronic
Resources discussed. Steps may be concurrent., are not necessarily linear. "Set
public availability date" relates to when it's appropriate to make the database available, not when technically possible. Suggestion to add "announce availability" under Publicity
to help ensure we are informed when a new database becomes available.
- Full-time Webmaster, public services staff position, will be posted, work with
WAC and other groups to develop webpages.
- Dave Hoover worked on the online registration form for library workshops and it
is now operational.
- ERC will recommend when to make the Ovid web interface available. Systems will
announce when it is available for testing.
- Rutgers users coming into the Rutgers network via aol or other outside provider
need access to databases. Telnet an option, some universities using passwords.
- Reported on long range planning, joint SAC meeting, presentation at State of the
Libraries. RUL will create the plan. The Steering Committee will advise, clarify
issues and principles, and educate faculty. A libraries planning listserv, open
to the university community, and a conference on libraries have been suggested.
Systems/LIS Updates Systems
- Some new Citadel databases are linked because we are using left-over ports; waiting
for RUCS to provide additional ports.
- Agricola and Environmental Sciences are about to be delivered from Ovid. The Life
Sciences database is not yet completed by Ovid.
- Sirsi is not supporting improvements to the Lynx client. The character-based
OPAC can be enhanced, but it doesn't support Requests. To try the character-based
OPAC, telnet to libserv3.rutgers.edu (setting VT100), login: alepub, password: pubale,
pin: alepub. To leave the character-based OPAC, at the new command prompt, enter: N,
enter: HALT, override: megacirc.
- Fatal Timeouts are a persistent problem, staff are continuing to send logs to Systems.
- Reminder ISBN is not a browseable index, search results in a list of authors Circulation:
- Will begin to issue logins to students performing specialized tasks, staff have
discussed need to move away from reliance on generic (desk) logins for security reasons.
- Submitted enhancements to Academic SIG.
- No longer using overdue fines as surrogate replacement bill, recall fines are beginning
to accrue. Will generate lists to assist with placing and removing academic holds.
- Smart barcodes continue to be a problem.
- Running reports to Remove old Requests, gather statistics.
- Will experiment with the Missing User in test database before updating missing
statuses in production.
- When will paper request forms (except for reference/law/missing books and photocopies)
be totally eliminated? It's difficult to maintain two workflows and statistics gathering
for the Request service and staff have asked for agreement and commitment to the electronic. All libraries except Dana, where only 6 Web access machines are
available in reference area, have ceased using paper forms for books. Dana will
use paper as back-up judiciously, and eliminate totally when more web IRIS access
is available. Catalog Implementation: H.Hemmasi reviewed membership (including SACOPS members)
and work of PAC, distributed Suggested Changes by PAC for Webcat, 10/97. SACOPS
supported suggested changes. An OPAC question & answer session at SCC or offered
at each unit was discussed, also suggested next OPAC training focus on internal structure
of the database. PAC is looking at revisions we want to make to indexing, will share
with SACOPS. Draft of in-context help is written and has been posted for comments
Ask a Librarian
Discussed issues relating to Ask A Librarian service. Staffing--who should be answering
the questions? Currently rotates among libraries; how does each library divide
responsibility for answering questions? How is the extra workload handled? How do
we refer, get the right question to the right expert? Would it be beneficial for a team
to answer questions on a regular basis? Service Policy--do we have one, a one-page
statement of guidelines was mentioned. What should the service policy be? How
does Ask a Librarian relate to telephone service policies and PSAM# 18--Information Service
at Rutgers University Libraries? Guidelines for staff wishing to update or elaborate
on an answer were suggested-- first contact the answerer who will forward updated
info to the questioner, then update correction to Ask A Librarian distribution if needed.
Eligibility--attempt to restrict access to Rutgers students, faculty, staff generally
thought not feasible or desirable Form Revision--no pressing need, additional information from questioner not required. FAQ-- needs to be developed. May cut down
on repeat questions, answers could be cut-pasted.
ILL. Patrons are notified when their ILLs arrive by message in their Self Services
Hold file. During transition, libraries are also notifying by email or sending
copies of forms.
NEXT MEETING: Nov. 25, at LSM.
Postponed Agenda Items: Charges for Mediated Searches on Ovid (and other non-fee
databases available to patrons), CD-ROM Work Group Report, more on ILL, Digiprint,
Public Workstation Access and Use, Presentation of e-journals.