Minutes of March 20, 2007 meeting

Present:: Susan Brower(recorder), Adrian Butler, Asuncion DeChavez, Jasmine Faherty, Barry Lipinski, Ramon Negron, Bill Puglisi, Glenn Sandberg, Michele Tokar, Penny Weniger (Chair)
Absent:: David Augusma, Brian Stubbs

Agenda

Announcements/Updates
Incident Reports Review
Discussion Topic
- Judy Gardner’s charge: Security Web-Page Documentation. Please review present documentation on NBL server. and come prepared to discuss what could stay, what should go
- New Project: Libraries security signage and standardization
Information Sharing
- Unit Security & Maintenance Updates

Announcements/Updates

Glenn Sandberg from Alexander Interlibrary Loan was welcomed to the group’s first regular meeting. Glenn attended the luncheon meeting in December and the Sakai training in February.
At the PC Security workshop given on 2/27, Jeanne Boyle addressed the group about RUL’s responsibility regarding legal processes such as staff being presented with a summons or subpoena in order to gain access to library records. While she said that this has yet to happen in the libraries, the potential exists. Such a situation requires expeditious response. Supervisors should be notified immediately who will in turn contact library administrators. If not available, any staff can feel free to immediately contact the office of the Secretary of the University at Winants Hall or Office of the Vice President and General Counsel. Jeanne supplied a hand out on Rutgers Policy, which notes the contact information, and supplies us with more detailed information. The hand out was distributed to the group in order to share with their units. Ironically enough this relates to the current Incident of RUPD wanting to confiscate one of Alex’s public PC’s to review what web sites were visited. RUPD wanted to confiscate the terminal. The libraries under the Freedom of Privacy Act refused. Library Administration and RUPD reached a compromise and systems removed the hard drive and gave it to the RUPD. The situation is under review and updated information will be shared when available.
Two situations developed regarding one RUPD officer and how he handled our calls for assistance. When this officer was asked to assist in removing underage patrons from Alex, the officer replied that he would not as the building was open to the public. This same officer responded to Douglass call for assistance when non-Rutgers library user was being abusive and using offensive language. This situation resulted in a meeting between Roger and Penny with Douglass’s community service officer, Jennifer Hammill. As well, Francoise and Roger also meet with Chief Rhonda Harris. Chief Harris acknowledged the unique security challenges facing RUL, being open to the public to a greater degree than other university facilities. Roger and Francoise reviewed RUL’s user code of conduct with her, and she assured them that RUPD is there to support our enforcement of that code. Chief Harris indicated that since the policy states patron ID may be required to verify university affiliation and age as a condition of using the library, if someone will not comply, RUPD may not be able to force them to produce an ID but can make them leave since they are not in compliance with that stated policy.

Incident Reports review (January – present)

ART

Male patron exposes himself

ALEX

Pornographic websites visited on PC in SPCA main office area
Sleeping man discovered by Bill Allen during his 6:15am morning rounds
Children in library. One RUPD officer resists assisting library staff
SPCA Alarm not set at closing
Offensive remarks made to female student welcome desk worker by male patron
Child pornography being viewed (via note give to Mary Fetzer by patron). RUPD called and wanted to take the CPU for review; RUL refused. Systems where called and came and removed the hard drive.
Water pooling from SPCA NJ Reading Room to BB.
At closing, a sleeping man refuses to wake up and leave. RUPD called and escorted patron out of building

DOUGLASS

“Creepy” male patron makes female students uncomfortable. Same patron asks Eileen Stec about Melissa Johns. Melissa recognizes patron from Kilmer. It appears that he may be interested in Melissa.
Exit gate sounds as patron with a RUL copy of Sports Illustrated is discovered in his backpack.
Library user not affiliated with RU is aggressive and uses offensive language. Same RUPD officer who refused to intervene at Alex also does not assist.
Jan Reinhart observes patron going through other patron’s coat pockets and attempts to verbally stop the person from doing so. Patron runs out. RUPD called and Jan was informed that RUPD should be called prior to attempting to correct the situation.

KILMER

Patron’s wallet stolen from unattended back pack

LSM

Smoke smell coming from vents is noted, but no smoke noted. Fire Lieutenant responded and sent for engineers to look at the heater
Security Guard gets trapped in elevator
Elevator broken
Tunnel door from LSM to UMDNJ is discovered unlocked.
Memory stolen from Ellen Calhoun’s office PC
Snow plowed mounds of snow block sidewalk to LSM entrance creating potential hazard to pedestrian’s wanting access to library

MATH

Student worker distressed because ex-boyfriend followed her to work. RUPD called.

SERC

Student falls down the stairs but does not want medical attention. RUPD asks her to sign waiver
Patron thinks she left her credit card at SERC. RUPD called and patron cancels credit card
Water from broken water pile on second floor leaks into SERC Reading Room

CAMDEN

New Jersey State police detectives asked staff to identify a patron by photo and requested to be called if the patron came into the library again. When the patron came to the library staff called Campus Police, who had no knowledge of the State Police request. The State Police should have been directed to Camden Campus Police in such instances rather than library staff becoming involved.

Discussion Topic

The Internal Communication Review Task Force is going to recommend a new set of guidelines and specifications for the RUL Staff Resources web page. Judy Gardner has charged the group with drafting the content and organization of pages associated with this group and recommend what should be kept, deleted, edited or archived. She requested the material be submitted to her by April 6, 2007. Penny asked for volunteers to form a subgroup to work on the task. Agreeing to work with Penny are Jasmine, Ramon and Bill.

RUPD Community Service Officer suggested standardization across the libraries of security signage that would be posted in strategic locations. The Community Service Officer would like to be informed of any approved signs and then the sign can say RUPD on it. This is a new work project.

Information Sharing

LSM

Distributed Technical Services had unbearable heat for over two weeks in February. The problem has been fixed
Elevator broke down several times
Over 35,000 volumes have been weeded. The collection has been examined and a major shift will take place this summer
Received a large donation of psychology books that is going to be evaluated

ANNEX

Same problems with leaks, humidity and alarm issues