Minutes of June 28, 2002 meeting

Michelle Best, Salvatore Cardinale, Joan Hendershot, Julie Kaufman, Cathy Pecoraro(Recorder), Kayla Reichardt
Suzanne Posluszny


  1. Evaluation of the current claiming processes
  2. In-house statistics
  3. Marc Implementation impact/procedures
  4. Procedures manual

General Notice

Kayla noted the priority of the claims focus group has increased because of the Serials Working Group.  As a result of our involvement in the serials working group, any problems with vendors can be effected university wide instead of strictly on a local basis.

1. Evaluation of Current Claiming Process

[Guidelines for evaluating problem claims were handed out by KR on 7/8/02]

2. In-House Statitstics

How should vendor performance be evaluated based on claiming statistics? –to be further discussed

3. Marc Implementation impact/procedures

4. Procedures Manual

Jordan is working with Kayla to compile an updated procedures manual.

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