Minutes of August 20, 2009 Meeting

Grace Agnew, Ka-Neng Au, Susan Beck, Ed Berger, Natalie Borisovets (co-chair), Judy Gardner, Tom Glynn, Sara Harrington (co-chair), Francoise Puniello, Caryn Radick, Wen-Hua Ren (recorder), Eileen Stec, Christopher Sterback.
Stephanie Bartz, Melissa De Fino, Valeda Dent Goodman, Melissa Gasparotto, Marty Kesselman, Ryan Womack.

Presentation on NJVid (SCC Teleconference/Lecture Hall)

The presentation started at 9:30 a.m.

The User Services Council (USC), together with the Library Resources Council (LRC), attended a presentation on NJVid, a statewide digital video portal. Presenters were Grace Agnew, Jane Sloan, Jane Otto, Ron Jantz, and Isaiah Beard. NJVid is being developed by NJEDge, in collaboration RUL and other organizations in the state, with a three-year grant awarded by the Institute of Museum and Library Services (IMLS).

G. Agnew started with a brief introduction on NJVid. G. Agnew talked about the project's goals, challenges (bandwidth, storage, lack of standards, cost, usage/rights), solutions, collections (Video Commons, commercial videos from educational consortia, and lectures on demand), and future plans.

J. Sloan circulated a list of videos RUL has purchased with the grant money. She talked about the strategies, criteria, and sources for acquiring high quality videos to support teaching and learning. Sloan noted that she may approach USC to create a list of videos which are either too expensive or unavailable for acquisition. The list can be given to the Streaming Instructional Video Working Group for its consideration. RUL will offer video reserve but it will involve issues such as password and copyright.

J. Otto gave a presentation on the differences between RUcore and IRIS in terms of scope, metadata capture, and information retrieval and display.

R. Jantz addressed the technical aspects of network: Shibboleth (server software) used for managing cross-institution authentication; XACML for access permissions/authorization; Darwin streaming server for network storage, and Quick Time and Flash for video delivery. He gave a detailed description on how the authentication and authorization work for networked access.

I. Beard gave an overview on the workflow standards for delivering videos.

He did two demos on how to retrieve and display videos via IRIS. One video had unrestricted access. The IRIS record of the video contains a URL which leads to its RUcore record where the video can be opened directly in Flash Player or Quicktime Video. The other video is with restricted access. Its RUcore record asks the user to sign in at the home institution before the video can be viewed.

The presentation ended at 10:20 a.m.

USC Meeting (SCC Seminar Room)

The second part of the Council meeting came to order at 10:35 a.m.

I. Discussion on Ideas/Recommendations for Reducing Cost and Generating Revenue.

The Cost Savings and Efficiencies Task Force (CSEFT) made the following two recommendations which were referred to USC:

K. Au reported that INFOLINK offers 3 to 7 training workshops and presentations per month covering Essex, Hudson, Middlesex and Union counties. Other members mentioned the various training programs available from ALA and ACRL, which offers series of fee based e-Learning seminars and webcasts. Before the Council considers proposing any fee-based programs, it is important to first identify the users and audience, and assess the staffing possibilities.

The Council liked the CSEFT's recommendations but thought that they do not fall into the Council's primary responsibility taking into account the existing competition in the professional market and the current RUL staffing situation. S. Harrington will summarize the Council's discussion and give it to Jeanne Boyle, the CSEFT chair.

Other brainstormed ideas on the topic for future consideration:

II. Discussion of USC Goals for 2009/2010:

To facilitate the discussion, S. Harrington listed on the board the broad goals and the related activities (annual goals) from the previous meeting. She also distributed the following documents:

Members pointed out that the goals should be based on user needs, and before setting up new goals, the Council should learn about ongoing projects of its various subgroups so as not to be over burdened with too many goals.

Three broad goals and the related activities (annual goals) were discussed:

1. Investigate user-focused learning spaces that support University learning goals.

2. Advance leadership in public services through the exploration and adoption of emerging services and technology.

3. Explore instructional effectiveness and efficiency in order to transform teaching and learning.

The Council chairs will summarize the discussion and submit the Council goals. The indicators and outcomes for the goals will be discussed at the next meeting on Sept. 3, 2009.

S. Harrington mentioned that the USC's December meeting cannot be video conferenced.

The meeting was adjourned at 11:35 a.m.

Respectfully submitted,
Wen-Hua Ren

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