New Brunswick Libraries
Information Services Steering Group
June 12, 2003
Heyer Conference Room, Alexander Library
Present: Stephanie Bartz, Jeris Cassel, Marty Kesselman, Triveni Kuchi,
Kevin Mulcahy, Laura Mullen, Penny Page, Pat Piermatti (recorder), Myoung Chung
- The minutes of the May meeting were approved and are posted on the NBL
- New Business
- Voucher requests, FY 2004 - Myoung Wilson thanked team leaders
for maintaining their budgets and planning for the next fiscal year. Myoung
then clarified salary for part-time librarians (post degree). The NJ minimum
salary is $36,503 for new hires; therefore, $20/hour for our hires. In comparison,
information assistants receive $9.50/hour and reference assistants $10.00/hour.
We realize no salary savings for voucher employees. NBISSG team leaders
request for 2003/04 is $74,225. Myoung suggests $72,000 as our optimum.
The upcoming year will be a difficult one due to anticipated budget reductions
in all areas.
Action Item: Pat Piermatti will re-compute the LSM budget request
to include the proposed new hourly rate for PT librarians. Also, all team
leaders should do a "Plan B" in case budget cuts are severe. All
NB reference team leaders will receive the electronic version of the Excel
spreadsheet for voucher expenditures. Please submit revised voucher requests
Some discussion ensued. Marty Kesselman mentioned the possibility of the
loss of Saturday reference hours at the Douglass Library. Cross training
of Access Services personnel at Douglass should be one of the options. Myoung
will consult with Farideh Tehrani regarding this issue.
- NBL Instruction - Jeris Cassel reported on meetings with the instruction
librarians. The instruction librarians group is moving forward with planning
an instruction framework and/or strategic plan by the end of July or early
August for the fall and long-term. This plan is to be presented to the NBISSG
and at a NBL faculty meeting. Timing is a problem due to vacations and no
NBL meeting in August. Myoung suggested that a special meeting may have
to be called to discuss the plan. Jeris commented that the group was setting
aside the political and emotional issues and looking at perceived problems
and assumptions by instruction librarians, other librarians, and teaching
faculty. Myoung would like the group to develop 1 to 3 year goals for NBL
instruction activities. Marty mentioned the loss of NB focus when NBL Instruction
group folded into the RUL Instruction group. Jeris commented that instruction
librarians are not quite ready to form a new group, but that the concept
is under consideration. Jeris has created a listserv for the instruction
librarians. Jeris commented further that there appears to be a disconnect
between what is actually happening with instruction and the information
that the Cabinet has regarding online instruction activities that have been
developed. Myoung inquired about cooperation with TEC. Jeris responded that
instruction librarians have worked with TEC on numerous occasions, including
joint workshops. Monica Devanas joined RUL ISC recently for a session on
evaluation and assessment. A more solid relationship has been tried since
the creation of TEC, but TEC went through an identity and mission crises
themselves. The original mission and purpose of TEC has expanded.
- Proposed fall 2003 outpost activities - Myoung congratulated Triveni
Kuchi and Laura Mullen for their successful "Library Outpost"
work and subsequent presentations of the project to outside audience. Many
non-Rutgers University librarians have expressed their interest in this
project. Busch Campus Center gave wholehearted assistance. Laura Mullen
reported first. Laura said that continuing this special public service would
have NBL rely upon volunteer librarians. Not to be forgotten are the contributions
of Stephanie Tama-Bartels. Response to the outpost service has been very
positive; however, the committee has staffing concerns. Triveni spoke that
the idea is a fantastic one; 18% of the questions deal with reference. Laura
then said that this is a wonderful add-on service. However, outpost staff
need to know everything about NBL/RUL
a librarian with experience.
The library outpost is really another reference desk.
Marty then spoke about this good service idea and the value of marketing
such services. From a library survey conducted on the Douglass campus, Marty
found that taking reference to where most students do their research is
a successful model. We would reach many students who do not regularly use
the libraries. Laura and Triveni's outpost work meshes with our real-time
Ask-A-Librarian reference service. Marty said he was thinking of a library
outpost (kiosk idea) without librarians. Triveni concurred that students
outside of the libraries need information/reference assistance. However,
the kiosk idea does not reinforce "what librarians can do for you"
idea. Triveni concurred that RUL needs to advertise services more. More
discussion. Contrary to their expectations, Laura and Triveni said that
they received no or hardly any access questions (barcode, PIN, etc). Myoung
tossed the question on the table-to fund Library Outpost service in the
fall 2003? Much discussion ensued. Laura and Triveni led the group's discussion
and the consensus answer was NO
other issues and work responsibilities
have come into their lives
the outpost committee will continue as
a working group though.
Action Item: Myoung will notify the Busch Campus Center in wording
that reflects "due to severe budget cuts
" we will not be
extending outpost activities this fall.
Reports and Announcements
- Web-based form for collecting reference statistics - will be up
August 1st. This will allow data entry for July 1, 2003 reference statistics
and succeeding months. Reference team leaders will be then able to submit
their statistics directly. To preview the database, go to:
Myoung and Stephanie Bartz will send out an email announcement. The reference
statistics database complements the BI statistics database.
- Explorations of alternate models of information services - Marty
reported on Q & A NJ program. Some NJ academic libraries have contracted
with Q & A NJ
VALE is pushing for more NJ library participation.
The obligation would be 6 hours/week. Marianne is a strong proponent. Much
discussion followed. Myoung stressed the needs to address staffing strategies
for all information service activities- new, traditional and continuing
services. Instruction group needs to identify those disciplines and courses
with the largest student populations and/or enrollements.
Adjournment - 3:45pm
- Public Services Council update - Marty and Myoung reported on ThinkLink:
Open URL Report and Recommendations, June 11, 2003. Marty then commented
on the significance of the Open URL for NBL/RUL. His comments included some
technical details. RUL is considering a trial offer from EBSCO. Given our
budget situation, the EBSCO offer is timely. Public Services Council endorsed
- CKDB - Stephanie Bartz will fill Ron Jantz's duties while he is
away on leave, July 1 to December 31.
- Wireless proposal - has been approved. Farideh Tehrani is confirming
location of wireless areas in the NB libraries.
- D21 - construction is proceeding
- LSM - Pat reported that the LSM reference team is in the process
of revising quick guides. The URL for the web page containing the drafts
of new LSM library quick guides is: http://www.rci.rutgers.edu/~mlo/guides/handouts.htm.
The approved guides will go up on the official LSM web page. The subcommittee
working on these quick guides includes Pat, Mei Ling Lo, Maria Larson and
the appropriate subject specialist.
- Alcohol Studies database - Penny Page reported on the work on the
alcohol studies thesaurus
- SMLR - Myoung reported that Constance Finley will be the new librarian
beginning August 1st.
- Music - Kevin reported that a candidate is coming for an interview
- Douglass - beginning July 1, Ferris Olin will be the Douglass Reference
- Kilmer - The McNair Scholars Program three-credit library research
course began the first of June and will run through the end of July. For
the first time, Jeris has a SCILS intern working with her. The intern, a
former practicing lawyer, has a special interest in library instruction
and the teaching role of librarians.
Patricia A. Piermatti