STAFF RESOURCES

New Brunswick Libraries Faculty Meeting: Minutes of the October 22, 2010 Meeting

Present:
Stephanie Bartz, Jeanne Boyle (guest), Jeris Cassel, Mary Fetzer, Judy Gardner, Rebecca Gardner, Tom Glynn, Sara Harrington, Karen Hartman, Marty Kesselman, Triveni Kuchi, Mei Ling Lo, Kevin Mulcahy, Laura Mullen, Jim Niessen, Michelle Oswell, Bob Sewell, Jane Sloan, Gene Springs, Eileen Stec, Gideon Thompson, Connie Wu, Tao Yang

1. Adoption of the agenda

The minutes of the September meeting were approved. The agenda was adopted without changes.

2) Travel Funds

Nontenured colleagues will receive $1,200 in travel monies this year and tenured colleagues will receive $300.

3) Customer Satisfaction Survey (Counting Opinions)- Jeanne Boyle

Jeanne solicited our advice as to how best to make use of the responses to the customer satisfaction survey that our users fill out online. A link to the survey has appeared in the upper-right corner of our homepage and eleven other pages since October 1, 2009. We will make the survey available and analyze the responses on a continuing basis. RUL Assessment Reports on Sakai brings together ample data, organized in a wide variety of ways, including by library. See, under Resources, Customer Satisfaction Survey (Counting Opinions). We should email Jeanne if we would like access to the site. Counting Opinions is the company that provides the service.

The NBL faculty discussed our role in analyzing the resultant data. We decided to examine it in some detail at least once a year. We will read and take appropriate action on the optional, written comments in the responses, focusing in particular upon any negative remarks. This year, each reference team will discuss in the coming weeks comments for their library. Then at the NBLF meeting in January each library will report and the faculty will discuss how to proceed.

3) Report of the AUL for Research and Instruction- Mary Fetzer

Mary has charged two new groups. The Information Literacy Implementation Advisory Committee will gather information that the University Librarian can bring to the Dean's Council to implement an effective information literacy program with real support across the university. This is a follow up to the report of the Information Literacy Task Force released on October 1. The Chat Reference Task Force will examine available chat reference services and software and advise as to changes we might make to improve our current service.

We found out quite recently that the Kilmer Library will be among the first buildings in New Brunswick wired for Voice Over IP (VoIP). Voice Over IP means that our telephone calls will be transmitted over the Internet. It seems that this will present opportunities to improve services, but it unfortunate that we are finding out about the change at such a late date. Kilmer is scheduled to switch over on December 3.

We will repost the advertisement for the new Alexander Library administrative assistant. The line has been open for some time and we hope to fill it soon.

There has been no formal announcement as of yet, but we expect the University Librarian to inform us shortly that we can no longer carry over any vacation time from one year to the next. [Several members of the faculty felt a change in the current unwritten policy, under which we can carry twenty-two days over each year, was extremely unfair. We may contact our union to discuss our options.]

Mary distributed a document that outlines the Libraries "Target of Opportunity Hiring Plan." The plan describes a number of potential positions and lists names of individual that might fill them. The goal is to fill three lines by July 1, 2012. If we have any suggestions regarding the plan, we should discuss them with Mary.

4) New Faculty Lines

The Libraries have been granted three lines as part of the one hundred new lines negotiated in our current AAUP contract. The Planning and Coordinating Committee is crafting draft position descriptions, which the Cabinet will discuss shortly. We can make recommendations as well. The faculty discussed how to proceed in this important matter and decided to take an online poll to rank our preferences for the positions that Planning and Coordinating is working on. The poll will also allow us to post comments and suggest other positions. We will then have a substantial discussion of new lines at our December meeting.

5) Announcements

Rebecca, Marty, Mary, and Jackie will meet with Charlene Houser to discuss ways to make our travel policy more clear and to streamline the process for requesting reimbursement for travel expenses.

On November 17 the Advisory Committee on Library Services for Persons with Disabilities will host a presentation by the RU Seeing Eye Puppy Raising Club at Douglass Library.

On October 25 AgNIC will offer a webinar on VIVO, the research discovery tool being developed at Cornell. The webinar is free to RUL faculty.

Email Gene Springs if you plan to attend ACRL in Philadelphia in November. We can take advantage of an institution discount if we submit our registrations together.

Respectfully submitted,
Tom Glynn



 
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