Minutes of May 20, 2008 Meeting

Present:

A. Butman, N. Gonzaga, K. McGuire, P. Johnson, S. Bartz, J. Abraham, A. Ruggiero, D. Voorhees, K. Kuehl

1. Systems Update

• The 6 new pcs were installed in the Art Library
• The computers in the LSM E-Class have been upgraded
• 4 of the new machines will be going out in the Douglass Alcove to replace currently defunct off warranty machines. A. Ruggiero has agreed to keep an eye on them and report any possible problems with the new image to Systems.
• New public machine allocations were sent to the PCWG list. Systems will begin install the new equipment once the user migration to the Windows network is completed which should be some time in July. LPTOne software will be upgraded as part of the new image and will include capabilities to print wirelessly. This will require the libraries to make available via the web the software necessary for users to download and install on laptops. Because this change affects buildings as a whole and only the newest versions are available for Macs, LPTOne will not installed in the Fordham Lab until all of Douglass is migrated.
• N. Gonzaga reported on the Windows migration. Thus far TAS, LSM and Kilmer have been completed. The original schedule has been altered so that problems that had arisen while migrating users could be resolved. Some of the issues that came up were:
  • Some WorkFlows users seemed to have insufficient privs. to run the software. The problem was found to be the result of users having 2 Sirsi directories. This configuration stemmed back to the J-client was being installed for testing. Because RUL has moved to almost sole use of the J-client there is longer any reason for the two directories.
  • Users running the Windows2000 os are more apt to experience problems than those running XP. Because one of the goals of Systems is to have all users upgraded to XP by the end of the year as we run into these problem users they will be upgraded and then migrated.
• Due to commencement there will be no migrations done this week, rather will continue next week at Alexander. Because of the size of Alexander 2 weeks will be devoted to that building to ensure that there is time to resolve any issues before moving forward with the next library.
• UCS' and PCC should make the folks in their buildings aware that password changes are a necessary evil so to speak and the length and makeup of the password predicate the security of the login. Folks can change their passwords once their profiles have been migrated however, because the Active Directory sychs with the domain servers this change cannot be made as soon as the user logs in after migrating. Users should wait a few hours before changing their passwords to ensure the change is successfully sych'd with the domain server.
• Illiad users should also be aware that they will be using a new password to access the Illiad *server* not the client software. This will be done when Systems or the UCS comes through however if the user is not there they will need to call Systems to have the password changed.

Round Robin

P. Johnson reported that the LSM e-class has 2 machines that are currently not working. One has a faulty power button and the other gives a fan error. Also the projector is not working. Systems will contact R. Sandler about the projector and once they have serial numbers from Pam for the classroom they will work on the hardware issues.

A. Ruggiero reported that the server in Fordham is not affected by nightly power shut downs and that the network connection had been lost. Systems will resolve this issue asap.

A. Ruggiero reported that many people are receiving documents created in Office '07 in xml format and the Access Services desks, among others, were not upgraded. The question was raised whether or not a plug-in should be installed on those machines or they should be upgraded to MS Office '07. A. Butman explained that at R. Smith's request those desks were not upgraded when the other upgrades were done because of the impact the upgrade might have at a particularly busy time for AS. A. Butman stated that, given that this is a slow time for AS the software should now be upgraded rather than a plug-in being