Minutes of October 19, 2010 Meeting
- J. Abraham (chair), M. Belasco, A. Bijur (recorder), P. Johnson, J. Hartstein, J. Mulez, K. McGuire, R. Sandler, C. Singh, N. Gonzaga, A. Ruggiero, S. Bartz, D. Voorhees, J. Maxymuk
- K. Au, K. Kuehl
- A. Butman, J. Gibson
- Anne B. provided report via email after the meeting (Oct 21). Summary:
- NB/P Moving to VoIP
- Five year project (including planning) led by OIT's TD department
- Space allocated for Newark and Camden, but currently no plans to switch those campuses
- Area code of switched over buildings will change to 848
- Callers to 732 will receive recorded alert for a time
- Exchange and line numbers unaffected
- Kilmer will be first library affected (on Dec 3)
- Douglass will be next; possibly Mar/Apr 2011
- Zimbra (RULMail) Migration
- RUL_everyone announcement to be sent this week
- Tracey Meyer will facilitate training and transition
- Training dates set; department by department basis
- First departments migrated: Access Services, DTS, SCC, TAS
- IIS will provide an online Knowledge Base to help users
- Ed Smith created Firefox plugin to make mailto links open a Zimbra compose window
- Droid and iPhones now able to properly display additional shared calendars
- Spring 2011 Public Images
- Requests for changes must be submitted to Anne by Nov 15
- New image will include availability reporting for Macs
- Logoff desktop icon for Macs not yet available; possibly Fall 2011
- Investigating options for notifying users that data is lost after reboot
- Anne will bring screen shot examples to next meeting
- Public Scanning
- Networking and scanning issues resolved on RUL end; waiting for vendor
- The test results from the first week were incomplete as the software was not installed on 12 PCs in LSM, Douglass and TSB.
- Second week results: There were six volunteers per area, 7 areas (Robeson, Dana, Alex, Klmr, LSM, Chang, TSB).
- Northern backup which consists of Dana, TSB, Klmr and LSM is backed up every Saturday. Total data backed up was 31.3 GB and was completed in 1 hr. and 44 mins. (284.5MB/min).
- Southern backup which consists of Alex, Chang and Robeson is backed up every Sunday. Total data backed up was 28.4 GB and was completed in 1hr. and 34 mins. (287.46MB/min).
- Total data backed up : 59.7. Total number of users: 42. Average data per user: 1.4GB.
- Space quota for users will not be enforced right now and will be decided upon later.
- Joe mentioned that both Windows backup and Master backup will not recognize new subfolders created under “My Documents” folder unless all of “My Documents” is selected for backup. The alternative is to create the user’s “Personal” folder (not backed up) outside the “My Documents” folder instead of the previous plan.
- Ashwin mentioned errors in Master backup – these included errors when backing up .tar files and non-English url’s under bookmarks.
- Action Item: UCSs need to submit to Nick two logs from MB and two logs from WB this week to assess anymore backup errors.
- Backup testing will continue for two more weeks. Nick will make a recommendation based on the test results in two weeks (Nov 1st).
CD Burning Software:
- Chris Singh, John Gibson, and Rich Sandler investigated three CD burning software applications: BurnAware, Imgburn and CDBurnerXP. BurnAware is only permitted for personal use. Imgburn is feature rich. CDBurnerXP creates only data DVDs. However Roxio CD burning suite has been deployed as part of the staff image for both HP and Dell PCs. Roxio is also compatible with older PCs for burning CDs and can be installed on demand.
- VLC software application for DVD playback will be investigated by Andrew Ruggiero, Joe Abraham and Chris Singh and will report the results by Nov 1st.
PCWG 2011 Goals:
- Desktop Video Conferencing: There has been a need for multisite videoconferencing . Rich is currently looking at Adobe Connect Pro as well as Skype. Rich has written and sent a proposal to Natalie and Kevin Mulcahy. Timeline for implementing this is still to be decided. Chris Singh and Pam will assist Rich in testing.
- Laptop Lending Pilot: Laptops lent out in September were low. More statistics will be available in October. More signs informing patrons of laptop availability will be posted. A survey will also be conducted. Rich will assist Kevin in laptop lending.
- Technical Skills Workshops: Joe Abraham mentioned that John G. is developing a Sakai workshop for instructors and students. Andrew will assist John G. in Technical Skills Workshop.
- SMLR representation at PCWG – Andrew spoke with Donna and Eugene. SMLR will not participate in PCWG. However, Eugene will review meeting minutes.
- Request for public wireless – Systems will look into possibility. This will be a separate public wireless w/o NetID. Could be contracted out to a third party. This could be an external network. It will supplement PC Reservation PCs. Concerns include: lack of access to premium resources, cost of implementation, children on unrestricted network, crowding in libraries. Access services has concerns about technical support and hours. If implemented, Joe suggested that LSM be the pilot library. Joe mentioned that blanket recommendations cannot be made as libraries are too diverse. Joe has already sent his report to Tibor.
Experience Sharing & Observations:
- Dglss: IRIS only PCs will be installed. According to Rich, Dglss is moving forward with VOIP and it could be in effect by December.
- Dana: Public scanner installed. Drivers still being installed. Stu working on LDAP authentication. USB hubs will be available soon.
- Kilmer: E-mail on public scanners still not working. Kevin recommended that a RUL ticket be opened for this problem. Darryl responded that since the scanners are not in the inventory, a ticket cannot be opened. Ashwin will ask Anne to add the model and make in the inventory. Darryl also mentioned that no time frame has been set for resolving this problem.
- Alex ILL: ILL Borrowing is using RAPID Manager to speed up delivery.
- Alex/Art: Joe stated that due to the availability of the Visual History Archive videos (some of which are many hours long), there might be more visitors requesting computer access in the library. PC reservation public PCs will still be available for 2 hours as of now.
Next recorder: N. Gonzaga