Minutes of May 11, 2011 Meeting

Natalie Borisovets (Co-Chair), Vibiana Cvetkovic (Camden, remote), Mary Fetzer, Judy Gardner, Rebecca Gardner, Melissa Gasparotto, Tom Glynn, Jackie Mardikian, John Maximuk, Kevin Mulcahy (Co-Chair, Presiding), Françoise Puniello, Tibor Purger, Roberta Tipton (Dana, remote, Recorder). Excused: Grace Agnew, Stephanie Bartz, D. Kuzma, Li Sun.

Agenda approved

Approval of minutes tabled until next meeting.

1. Web Board Update: Tibor Purger

a. High level design work on the new website is proceeding. Subteams at work include:

Search Team (Define the objectives and requirements for the best search experience through the Libraries' websites): Judy Gardner, Laura Mullen, Chris Sterback, and Chad Mills;

Information Architecture (Develop and recommend the content structure and information architecture for the website): Ryan Womack, Tibor Purger, Ka-Neng Au, Sam McDonald, Yuhwei Ling.

Web Board minutes are currently posted at: http://www.libraries.rutgers.edu/rul/staff/groups/web_board/minutes.shtml

A new project website will be mounted at: http://www4.libraries.rutgers.edu/redesign", to be released next week. On this website will be: research drafts, alternative ideas posted and solicited, opportunities for critiques and responses.

It was suggested that an email be sent to rul_everyone so that they will know about the location of the minutes and the new website.

Work is about to begin with the visual designers. The design group will be Roger Black Studios of New York. They have experience with press websites and higher education to their credit, but a library website is something different for them. They will work with the Rutgers identity constraints and will probably offer two different design approaches.

Projected schedule: Begin migration of content around Labor Day; have a finished site released by January 2012.

b. IRIS: Cabinet has approved the name change; as of July 1 the name "IRIS" will no longer be used. The catalog will simply be known as the "Library Catalog."

c. Mobile Devices: A SCI student is working on developing a mobile app for the Library Catalog. There is also an university initiative to develop an app for the university site. They hope to release that for September

d. Zimbra Calendaring: Hope to expand the use of the Zimbra calendaring feature. An advanced class on calendaring is being prepared.

2. RefChatter: Mary Fetzer:

Implementation of the new chat reference software, RefChatter, is going forward. We have received an invoice from Altarama and would have 14 months access for the price of 12. There is a question about some of the contract language that still needs to be resolved.

3. Reference Statistics: Natalie Borisovets

a. How and why do we collect statistics? 1 person=1 question? 1 person=separate questions? Some libraries take a "tick" every 5 minutes during a really long question. Are we measuring librarian workload or some other interpretation of our reference stats? What else do we want to measure and why?

b. ALA and RUSA have definitions of reference transactions [more at http://www.ala.org/ala/mgrps/divs/rusa/resources/guidelines/definitionsreference.cfm] .

c. Studies of reference measurement tools will be posted in Sakai resources in the folder Reference Studies: https://sakai.rutgers.edu/portal/tool/4b2ea89d-f7ca-4e35-9209-91486cbad5c5?panel=Main# .

d. Joe Abraham and Minglu Wang both have test software for automating the statistics-gathering process at the desk. What online statistical systems exist, and how do they work?

e. The first step in an ongoing discussion should probably be clarification of exactly what statistics need to be collected for reporting purposes. Jeanne Boyle will be invited to a future meeting to speak to this aspect.

4. Core Reference Responsibilities Task Force Charge: Mary Fetzer

Task force has been appointed.

A discussion of how this document will be used ensued. Who are the Rutgers public services librarians? What are the standards for peer responsibilities?

5. AUL Report: Mary Fetzer

A workshop on workplace violence will take place Thursday, July 14, 2011, from 10:00 am to 12 noon, in the Teleconference Lecture Hall, Scholarly Communication Center, Alexander Library. This particular workshop is geared toward supervisors. Registration information to follow.

6. AUL Report: Francoise Puniello

Lots of building projects during the spring and summer.

The Camden County Children's Library will be relocated to the lower level of Robeson. A massive amount of weeding of Camden's collection will be required.

7. Other Announcements/Discussions

It has been suggested that Cathy Pecoraro and Joseph Deodato be invited to join the User Services Council. Joseph will be added as a regular member; Cathy will be invited to attend "at her own discretion," depending on the agenda for a particular meeting.

A suggestion to move the meeting to the Pane Room for space reasons was tabled.

Special Collections at LSM will be refurbished and used as a room for events and faculty training.

The PC Reservation Replacement Task Force (Butman, Glynn, Ruggerio, Smith, Teichmann, Tokar) is currently considering different software packages for public computer scheduling.

8. Connect Now Demo

The demonstration and discussion will be tabled until the next meeting because of time considerations.

9. Review of Progress towards USC 2010-2011 Goals

The review was tabled until the next meeting because of time considerations.

10. Adjournment

The meeting was adjourned at 11:50 AM.

URL: http://www.libraries.rutgers.edu/rul/staff/groups/usr/minutes/usrmin_11_05_11.shtml
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