Planned Downtime of Online Library Services and Content

Universitywide
A student studying at one of the open desks. Behind him are the stacks of books

A system downtime of up to 24 hours is expected, from 9:00 p.m. on Saturday until 9:00 p.m. on Sunday.

Over Memorial Day weekend, most of our cloud-based library services and resources will be temporarily unavailable due to a scheduled server migration. 

What do I need to know? 

The data center that hosts most of our cloud-based library services is being migrated on Saturday, May 29 and Sunday, May 30 due to necessary system updates. A system downtime of up to 24 hours is expected, from 9:00 p.m. on Saturday until 9:00 p.m. on Sunday. 

Library services and resources affected by the downtime will include: 

  • QuickSearch 
  • Online library content including books, journals, databases, and streaming media 
  • Chapter and article delivery 
  • Checkouts, renewals, and interlibrary loan requests (ILLiad, E-ZBorrow, UBorrow) for physical materials 
  • Click & Collect and Personal Delivery services 
  • Library Reading Lists in Canvas, Blackboard, Sakai, and other LMSs 
  • SOAR (Scholarly Open Access at Rutgers) 

What does this mean for me? 

You will not be able to access any of the above services or content during the scheduled downtime period. You should plan to check out or request any physical materials in advance of the migration and/or download, when possible, PDFs of any articles or ebooks you may wish to access during this time. 

What do I need to do? 

No action is required on your part, and all information in your library account will be preserved. However, you may wish to download library content when possible in advance of the downtime to access it offline. 

Need more information? 

If you need additional information, please visit our FAQ page at libraries.rutgers.edu/cloud-migration-faq.  

Questions? 

If you have questions or concerns, please contact us via email at libraries.rutgers.edu/help_email. 

For the Media

For questions about this story, please contact:

Matt Badessa

Public Relations Specialist

Communications and Web Department

Administration Services, Library Administration

848-932-5940 matthew.badessa@rutgers.edu