About Interlibrary Loan and Article Delivery

What is the Interlibrary Loan and Article Delivery service?

The Interlibrary Loan and Article Delivery service allows you to place requests for materials, track the status of your requests, and receive articles delivered electronically.

Who can use Interlibrary Loan and Article Delivery?

Current Rutgers students, faculty, and staff can use Interlibrary Loan and Article Delivery. Emeritus faculty, visiting scholars, faculty research assistants, and borrowers in affiliated programs such as the Camden Urban Campus of Camden County College or Rowan University may also use this service. Although law school students, faculty, and staff receive interlibrary loan services directly through the law libraries, they are eligible for article delivery from the Rutgers University Libraries.

Arrival Time

Articles usually arrive within 24-48 hours, excluding weekends. Books, microform, and dissertations from other libraries generally arrive within 7-14 days.

Loan Periods

Articles delivered electronically will be available for 21 days after a notification is emailed to you.

Loan periods for books:

  • E-ZBorrow: 12 weeks
  • UBorrow: 16 weeks
  • Other interlibrary loans vary; the due date is noted on the band around the book.


Interlibrary loan materials checked out to you may be recalled by the lending library. Rutgers University Libraries recall fines will apply if the item is not returned within the newly established due date, seven days from the date of recall.

What can be borrowed?

You can request an article from any non-circulating journal that is not available as a full-text e-journal. If we cannot scan and fill your article request from the print collections in a Rutgers library, we will get it on interlibrary loan for you.

You can request books, government documents, dissertations, microforms, and media not owned by the Libraries. Items that are already recalled by another person, "Missing" in QuickSearch, or are long overdue and billed for replacement are also eligible.

The following materials cannot be borrowed on interlibrary loan:

  • Textbooks and test preparation materials (GMAT, AP, LSAT, MCAT, etc.)
  • E-books
  • Materials on reserve or reference on the same campus (Camden, Newark, or New Brunswick)
  • Materials with an IN-PROCESS status in QuickSearch
  • The same title more than twice for the same person within the calendar year
  • Titles in non-Roman alphabets without transliteration
  • Requests for copies from circulating materials owned by Rutgers: use the Request button in QuickSearch to request delivery and we'll send the entire book to your pickup library. You can order chapters in books not owned by Rutgers and we'll request them from another library. Depending on the request, the lending library may scan the chapter or send the entire book for your use.

Where to find Interlibrary Loan and Article Delivery

You will find Interlibrary Loan and Article Delivery on the Libraries' website. Look under Services & Tools > Borrow/Request/Renew > Request ARTICLES or Request an INTERLIBRARY LOAN.

How to use Interlibrary Loan and Article Delivery

On the Interlibrary Loan and Article Delivery webpage, login with your NetID and password and create a profile. After the initial registration, log back on to submit requests, review the status of requests, and receive electronically delivered documents.

How to cancel a request

If you wish to cancel an interlibrary loan request, log in and locate the request in your list of outstanding requests. Click on its transaction number and select the Cancel Request button at the top of the Transaction Information screen.

Notification and Delivery

You will receive an email notification when articles arrive. Logon to Interlibrary Loan and Article Delivery and select "Electronically Received Articles" to view, download, or print a PDF copy of your article.

You will receive an email notice when interlibrary loan items arrive at your pickup library and are ready to check out. You will also be notified about item availability in your QuickSearch Account under Requests.

How much does it cost?

There is no charge to you for articles delivered from any Rutgers library. There is no charge to you for interlibrary loan items.

Borrowing Conditions

The lending library sets the loan period, renewal policies, and may also set special conditions for example "in library use only." ILL books will be held for 14 days and if not picked up will be returned to the lending library. Rutgers University Libraries abide by all conditions established by the lending library.

Replacement charges and processing fees for lost interlibrary loan materials are assessed at $102 per item when they are seven days overdue. Borrowers with fines and/or replacement bills will have their library privileges suspended and academic holds will be placed. The university reserves the right to hold transcripts and diplomas if you do not pay your obligations. As a result of non-payment it will become necessary to forward delinquent accounts to a collection agency, which would incur an additional fee to you.

Interlibrary loan is based on reciprocal and cooperative agreements with other libraries. These partnerships were formed with the understanding that the individual borrower has the responsibility to treat borrowed materials as they would the property of their own library and to return them within established time frames in good condition. Failure to do so jeopardizes our ability to continue cooperative arrangements with these institutions in future.